Refund Policy

Effective date: October 16, 2026

This policy explains how refunds work for Dornio Pro, sold by Forthveil Labs. It forms part of our Terms of Service.

1. Purchases on our website

Purchases on our website are sold through our reseller Paddle.com, the Merchant of Record for these orders. If you are not happy with Dornio Pro, you can ask for a full refund within 14 days of any payment — the first purchase, a renewal, or a Lifetime Purchase. No reason is needed.

To ask for a refund, email support@dornio.app from the address you used at checkout, or reply to your Paddle receipt. Paddle returns the money to the original payment method.

After a refund, Pro access for that purchase ends. A refunded subscription is cancelled and does not renew.

2. Free trials

You are not charged during a free trial. Cancel before the trial ends and no payment is taken.

3. Purchases through Google Play

Purchases made in the Android app are processed by Google Play, and refunds for them follow Google Play's refund policies. If Google Play cannot help, contact us at support@dornio.app.

4. Your rights under the law

Nothing in this policy limits your rights under the Australian Consumer Law or any other consumer law that applies to you.

5. Contact

For questions about refunds, contact us at support@dornio.app.